Customer Service is at the forefront of everything we do. We are the UK’s largest Airport Operator and we currently serve 60 million passengers a year across our three UK Airports. We need the very best people who are committed to giving our customers a 1st class experience.
Do you fancy being part of our award-winning team? Are you proactive and able to go that extra mile to resolve customer issues, before they become problems? Are you friendly and empathetic with the ability to adapt to an ever-changing environment? We are seeking customer service professionals who know all about delivering great service. If this sounds like you and you want to earn £10.01 per hour (after probationary period), then a role in our East Midlands Airport Security teams could be waiting for you.
Due to our continuous growth, we are now able to offer permanent 21-hour contracts on a four on and four off shift pattern with the occasional variation to five on and three off during peak times.
This year, we have two types of role available;
1.Terminal based Airport Security Officer (applicants must be aged 18+ no Driving License required)
2. Airport Security Officer with duties to include assisting our car park teams at peak times, (applicants must be aged 21+ & hold a full UK Driving License with no more than 3 points)
✈ Customer Facing Experience
✈ ‘Can do’ attitude
✈ Passion for delivering first-class customer service
✈ 5 year checkable history
✈ Perfect colour vision
✈ Ability to spend long periods of standing, bending and walking
✈ Resident within the UK for a minimum of 3 years
About the Roles
✈ Hand searching of passengers and staff and their hand luggage
✈ Operating high-tech equipment such as x-rays and observing screens
✈ Patrolling different parts of the Airport site
✈ Checking staff ID cards and passenger boarding cards before entering the security area
✈ Parking of passenger vehicles at peak times (dual role only)
About the Contracts
✈ 21 hour permanent annualised hour contracts; you will be consistently paid for 21 hours
per week (payable monthly), however, in our busier months you may work an average of
30 hours per week with a decrease in working hours in quieter months This does not
affect your salary which is paid consistently at 21 hours per week despite the hours you
✈ £8.18 p.h. rising to £10.01 p.h. on successful completion of 6 month probationary period
✈ 4 on / 4 off shift pattern with variation when operations require to 5 on / 3 off
✈ 6 hour shifts, earlies and lates for example 3am to 9am, 2pm to 8pm
About the Benefits
✈ Free on-site parking while on shift
✈ MAG Reward Scheme
✈ Contributory Pension Scheme
✈ Free holiday parking
✈ Annual bonus scheme
✈ Employee Assistance Programme
✈ Tax free airside shopping (airside pass holders only)
✈ Career development because we’re in it for the long haul
✈ Paid meal breaks
✈ Travel Discount Card
If you’re successful you will be made a conditional offer subject to Pre- Employment checks and passing a 3-week level 1 Aviation Security Training Course. Checks include Criminal Record Checks, 5 years checkable history, medical assessment and Counter Terrorism Check.
If you feel that you fit our requirements, apply now and let MAG fly you to your final career destination.
Advert will close once sufficient applications have been received.
Please note - applicants who have applied within the last 6 months need not apply.
At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this to happen.